Campbell House

Campbell House 2022-06-09 Person 5 5 0

Campbell House 2022-06-09 Person 5 5 0

I have had the pleasure of working one to one with [name removed] for my counselling sessions, she has been very helpful, patient, and great at listening, she has helped give me the tools to move forward with confidence. Many thanks!

For me, everything worked out great, met all my expectations.

Campbell House 2022-06-09 Person 5 5 0

I feel that we had a very good service from the nursery nurse who visited and contacted me on a regular basis. She answered all my concerns and questions I had about my child and my well-being.

Nothing specifically to do with the nursery nurse but it would’ve been good to have 121 face to face meetings with other people I had conversations with. It was all done over teams.

Campbell House 2022-06-07 Person 5 5 0

I was very sceptical at first about doing talk therapy, I've never done it before but from the very first session [name removed] made me feel very comfortable and at ease. After a while of getting to know me she helped set me realistic goals, I never felt rushed on the session. She knew when I needed to push myself that little bit further and gave me the courage to do so. A lot of the techniques were very helpful and I will use these going forward. I am pleased I decided to do talk therapy as it has definitely helped me getting my life back to how it was before. I will be forever greatful to [name removed] a very friendly kind lady. Thank you for all your help.

I was lucky that I had a very good experience and feel that shunarz went above and beyond to make me feel comfortable. So I don't think anything could have been done any better.

Campbell House 2022-06-01 Person 1 5 0

Therapist did not keep appt with me, rearranged and again did not keep, complained and a 3rd appt was made, this happened but the next follow up appt was not kept. This was very upsetting and damaging to someone seeking support for anxiety anyway. I raised a complaint and received a response offering a PALs leaflet, I replied to this but have had no feedback or indeed offered another appointment to continue the work that was supposed to have happened on the third appointment. Very poor service and would not like to be responsible to refer someone to you or feel confident to do so as in my case you exacerbated my mental health symptoms.

Manage appointments and service better, there is something very wrong here for this to happen 3 times.

Campbell House 2022-05-31 Person 5 5 0

I felt supported and empowered from start to finish. This support gave me the power to face my biggest fear and has massively changed my life for the better. I can't thank them enough for the compassion I was shown and the knowledge they have taught me

Nothing

Campbell House 2022-05-31 Person 4 5 0

Spiritual/faith/culture weren't really brought up in the sessions

There isn't

Campbell House 2022-05-31 Person 4 5 0

It’s not about focusing on culture it’s about individuals

Nothing

Campbell House 2022-05-30 Person 5 5 0

I felt accepted and un-judged. A space where I could actually say things without worrying about the emotional impact on the other person. Wholly and safely encouraged to say what I needed and wanted to say. Even when I doubted things or was embarrassed because this is my usual behaviour, I was gently encouraged of the validity of my thoughts and feelings. [name removed] is a credit to the system and the role of a counsellor/ therapist.

Nothing that I can think of! I enjoyed all aspects of the experience and did not want to change anything.

Campbell House 2022-05-30 Person 5 5 0

The care I received was amazing. [name removed] helped me to process my feelings and thoughts, I learned how to cope with this using different tools.

N/A